UX Case Study
At the Shanghai Siheng Intelligent Technology, we designed an AI-powered dashboard that monitors, analyzes, and visualizes real-time health data of students in Shanghai for Health Services and Management.
Product
Dashboard Application
Skills
UX Design
Data Visualization
Graphic Design
My Role
UX Design Intern
Timeline
July 2024 - August 2024
Collaborators
Rong'er Lin (Head of Product Design) and two product designers
Background
The traditional method of sharing epidemiology research outcomes is through multi-page PDF documents. However, this approach is stagnant, slow, and tedious.
Our goal is to transform the way public health data is communicated and interpreted to make real-time monitoring possible.
Research
We interviewed 5 public health officials to determine pain points and expectations to identify what key features and data visualizations are necessary.
Navigation Nightmare
Multi-page PDF documents are difficult to search through. Users have trouble pinpointing specific data and comparing data in different places.
Lack of Visualizations
Current data visualizations are extremely basic, primarily consisting of tables. While tables provide straight-forward raw data, there exists more efficient and logical visualization choices.
Limited Information
Often users need further analysis and clarification. Requesting for this extra information can take hours or even days, which impacts how fast health officials can intervene possible threats.
Navigation
Since navigation was a heavily emphasized pain point, we focused on ensuring a logical hierarchy of information so that users can easily pinpoint data and enjoy a linear workflow.
Data Visualizations
I brainstormed a variety of data visualizations. The goal is to make these charts and graphs intuitive and appropriate. After brainstorming, the most effective visualizations are inserted into the wireframe.
UI Design
Chinese visual aesthetics are complex. Tech corporations in China tend to lean towards sci-fi, futuristic colors, patterns, and typography.
AI Assistant
In order to provide more flexibility and user control over the data, we designed an AI Assistant that provides further clarification, analysis, and explanation.
Impact
We tested the high fidelity prototype with 5 public health officials and compared the results to using a PDF document.
32%
Increase in search efficiency
Reflection
My experience in Shanghai was both challenging and exciting as I navigated numerous cultural differences. One striking contrast I observed was China's emphasis on maximalism, which stood in stark contrast to the Western philosophy of "less is more." Adjusting to this new perspective not only broadened my understanding of design principles but also deepened my appreciation for the cultural nuances that shape creative expressions around the world.
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